Frequently Asked Questions

Questions By Topic

Have a question for us that isn’t listed below? Contact Us!


Q: What is your return policy?

A: All of our products made available by authorized distributors are backed by our money-back guarantee. If you select a product for your own use and are, for any reason at all, not happy with the results — we will either replace it with a more suitable product, or give you a full refund. Read more about our guarantee.

Q: Where are your products available for purchase?

A: Aside from the Maple Holistics website, our products are currently available on on Amazon, Target, Walmart, eBay, iHerb and other online retailers. You’ll be seeing Maple Holistics products on the shelves of national retailers soon!


Q: Does Maple Holistics ship internationally?

A:Yes! Maple Holistics products can be ordered on various platforms with global shipping programs.


Q: Are Maple Holistics products natural?

• Maple Holistics Shampoos contain 96.80% naturally derived ingredients.
• Maple Holistics Conditioners contain 98.65% naturally derived ingredients.
• Maple Holistics Essential Oils are 100% pure.

Q: Are Maple Holistics products made in the USA?

A: All Maple Holistics products are made in the USA (our New Jersey HQ, to be specific) to ensure authenticity, quality and to promote national prosperity.

Q: Are Maple Holistics products gluten-free?

The only questionable ingredient we use in regards to gluten would be Botanical Keratin, which is composed of hydrolyzed proteins. It is possible that some of the hydrolyzed protein used in the product is composed of wheat protein. However, it is a very small amount with a gluten content rendered insignificant by professionals and deemed safe even for those with Celiac! We cannot legally provide a medical opinion; however, if you’d like to try it, you are covered by our money-back guarantee!

Q: Are Maple Holistics products vegan?

Our products do not contain any animal ingredients. The only ingredient which may potentially be considered an animal derivative is our silk amino acids, however they are sourced from a vendor who shares our interests in supporting cruelty free sourcing and takes special interest to treat the silk worms with care throughout the natural silk ‘collecting’ process. Almost all of our products do not include silk amino acids, and are PETA certified vegan.


Q: Does Maple Holistics test on animals?

A: No!

Q: Is Maple Holistics cruelty-free?

A: Yes! Maple Holistics is proud to be a cruelty-free company. None of our products are tested on animals and we do not sell our products in markets that could subject our products to state-mandated animal testing.


Q: Are Maple Holistics shampoos and conditioners safe for color treated hair?

A: Yes! All Maple Holistics hair care products are safe for color treated hair, sulfate-free and formulated with ingredients compatible with all hair color treatments. The naturally-derived ingredients in our formulas are not only compatible with color treated hair, but work to improve the appearance of hair.

Q: Are Maple Holistics products safe for everyday use? 

A: Absolutely! Unlike certain beauty companies whose products contain chemicals, additives and preservatives which can cause irritation when used daily, our products are designed to help you achieve healthier-looking hair.


Q: I’m an influencer – can I work with Maple Holistics? 

A: Yes! Please check out our Influencer page for more information on how to become a Maple Holistics Influencer.