Frequently Asked Questions

General

Q: What does Holistic mean?

A: The definition of holistic is the identification of the theory that the focus is part of a bigger picture. For therapeutic products, a holistic approach would be to synergize natural properties to assist in all components within the entire problem as opposed to focusing on an isolated symptom.


Q: What advantage do these products have over any other brand?

A: Our principles combined with our holistic utilizes therapeutic synergies of the purest natural ingredients to help solve the problem, instead of simply maintaining it. You can find more information on how the products work and the science in our blog. Our products have been successfully contributing to the well-being of our rapidly growing and fully satisfied customer base.


Q: Do you offer bulk sizes?

A: Bulk sizes are currently available with our authorized distibutor Bulk Maple Holistics, www.bulkmapleholistics.com.

 

Brand

Q: What is your process of selecting the right essential oils?

A: Aromatherapy is taken to the next level with our exclusive essential oil selection process. Every essential oil is singled out based on variables such as geographical location, time of cultivation, and purity of soil. Following a GC/MS test to determine therapeutic content, storage conditions are strictly upheld to result in the purest, most therapeutic synergies nature has to offer.


Q: Are your shampoos (or conditioners) safe for color treated hair?

A: Yes! All of our haircare products are safe for color treated hair, sulfate free and formulated with naturally gentle ingredients compatible with all hair color treatments.

The natural ingredients in our formulations are not only compatible with color treated hair, but work to improve hair health by promoting shine and helping to preserve pigmentation.


Q: Are your products cruelty free (not tested on animals/vegan friendly)?

A: Yes, our brand strongly promotes cruelty free advocacy and none of our products will ever contain any ingredients which have been tested on animals.


Q: Are your products safe for everyday use?

A: Absolutely! Unlike certain beauty products which contain drugs which can cause irritation when used every day, our products contain natural active ingredients which promote overall health in a gentle yet effective way and positively accommodates daily application.


Q: Are your products made in the USA?

A: Yes, all of our products are made in the USA to ensure authenticity, quality and to promote national prosperity.


Q: Where are your products available for purchase?

A: Our products are currently available on our website www.mapleholistics.com or Amazon.com.


Q: Are you coming out with any new products soon?

A: Most likely. For new product updates, subscribe to our email list for alerts and information regarding new product releases.


Q: What is your return policy?

A: All of our products made available by authorized distributors are backed by our 100% Money-Back Guarantee. Meticulously formulated and genuinely effective, we have a plethora of satisfied customers. If you select a product for your own use and are, for any reason at all, not happy with the results — we will either replace it with a more suitable product, or give you a full refund. More information can be found at https://www.mapleholistics.com/our-guarantee/


Q: How can we contact you?

A: We have a dedicated support team ready to answer any questions you may have. Here are ways to get in contact with the company:

Email: support@mapleholistics.com or sales@mapleholistics.com
Phone Support: Toll Free 1-(844)-346-2753 9AM-5PM Mon-Thurs EST
Web Form: Visit https://www.mapleholistics.com/contact/

 

Product

Q: How does each product work?

A: You can find a description outlining the components and therapeutic values on every product page.


Q: How do I know which product is best for me?

A: Falling under the category applicable to the product benefits is important to ensure maximum results. If you are having trouble identifying the status of your condition, contact us and we’ll help guide you towards the most appropriate product.


Q: I used a product last night, and I haven’t experienced the solution. What’s going on?

A: The condition you’re addressing didn’t develop overnight, and it won’t disappear overnight. Unlike drugs and medicine, the natural properties synergizing to promote a healthy system is a process. Generally, after ten days of use you will notice drastic improvement.


Q: I have a special condition which limits my use on certain products. What can you do to help me?

A: For those of you who need a custom formula not currently offered on the site, you can contact us through the support line via contact us page, and a qualified member from our team will get in touch with you to help match your needs.